Our Services

Business Strategy

We aim to support a Business manage its resources and priorities effectively, providing an independent overview and a practical set of recommendations.

We offer a range of support services:

• Objective business turnaround strategies • Non Executive Directorship • Attendance at Board meeting, informal support to include chairperson, minute writing, real input on priorities and action points • Mentor role for Directors and Senior Managers. • Compliance audits • Review and compilation of strategy (short, medium and long term) • Financial audit and analysis

Support in each of the key functional areas:

Operational • Commercial • Financial • IT • Human Resources • Workshop/Depot level • Bespoke Projects

HUMAN RESOURCES

Good HR management will help shape the strategy of a business and influence the culture.

We offer support in areas including:

Overarching HR strategy • Pay negotiations, employee relations, union relations • Reward strategy review • Review and revision of employee terms and conditions/contracts/handbooks • Strategies to deal with revision of employee terms and conditions • Disciplinary procedures (consistent and fair application) • Coaching for front line managers on dealing with disciplinaries • Decision-making support for HR administrators • Performance Review Process • Avoiding tribunalsManagement and implementation of a redundancy project (including leading management of TUPE implications) • Management and implementation of acquisitions/new site opening projects (including leading management of TUPE implications) • Workplace Mediation. • We will help shape decisions, interpret legal advice, and minimise legal costs and reduce risk.

Insurance

We are not a broker, but work to reduce your insurance costs.

Companies spend significant resource on insurance without knowing whether they get value for money, and without being clear on how to reduce this cost. • Many companies leave their insurance review and negotiation too late to effect the outcome, and many cannot find a way to improve their claims history.

Support

We can help you appoint the best broker for your business • We work with you to help you to reduce your insurance liabilities and improve your claims history • Improve your claims management process • Improve your uninsured loss recovery (ULR)

Information Technology

Good IT management help shape the strategy of a business, and provide the right management information to ensure the optimum decisions are made.

Many companies are not happy with their systems and are not clear how to move on.IT systems do not need to cost a fortune. We can offer support in a number of ways:

Review of management information currently available and re-assessment of required information. • Review of customer requirements/specification • Review IT supplier options • Selection and procurement of alternatives, measuring risk and reward. • IT champion and project manage implementation of new system and processes • Act as a mediator, combining the best supplier with the best value output.

Financial

For Financial Directors challenged on time and resource to present results accurately and on time, conveying a coherent interpretation of those results can be extremely difficult.

• Trained at the Bradford School of Management, we understand that the immediate priority is not only analysis but interpretation of financial results, and we can help to achieve this.

• From a review of procurement, process and negotiation strategy we will deliver a value for money supply of goods and services.

In addition, banking relations are critical and often underestimated. Bankers are under intense scrutiny and changing objectives in terms of risk management.

Support

Meet with your Bank and assess priorities

• Provide KPIs to facilitate timely and effective short term business management without the need to re-engineer business processes • Provide cost free analysis of routine and critical spends for cost management and control • Look at refinancing options • Review lease agreements

Money Saving Opportunities:

Fuel Procurement and Fuel hedging.

Commercial

Sales or margin? We provide expertise and support in key area Commercial Strategy:

• Design and marketing/corporate identity • Website review and redesign, including copywriting • Market rate review • Positioning of commercial proposition • Review of areas of activity/priority selection • Review of customer base - turnover vs margin, maintenance costs • Business Development/pipeline • Sales force management • CRM systems advice

Operational

The business operation, its compliance, efficiency, productivity and customer performance delivery is the key business driver, and needs to be supported in all areas.

• Operations Managers should be provided with an accurate and timely set of KPIs to manage performance, financial and operational (customer driven) outputs

We can offer support in the following areas:

Legal compliance (including Health & Safety)

• Training, including CPC • Financial Support (funding) • Objective setting • KPI setting • IT training • Employee relations and motivation

Insourcing / Outsourcing

• Complete service offering through to review of operations, invitations to tender, project implementation to ongoing contract management

Representation

We provide representation service for businesses outside of the UK, providing a local base to handle commercial issues directly and professionally.

Our services include:

Qualified and reliable partnership arrangements for commercial transactions • Customer / site visits • Liaison with consignors/consignees for new business/account set-up • Safety standards and complaints investigation • Appointment of and liaison with approved suppliers (hauliers/depots/shippers/repair agents etc)